Privacy policy

This page explains the NINIS privacy policy and how it will use and protect any information about you that you give when you visit this website.

The Data Protection Act

Under the Data Protection Act, NINIS has a legal duty to protect any information collected from you. NINIS uses leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

By using this website you are accepting the terms and conditions of use contained within this policy. If this policy is not acceptable to you, please do not use the NINIS website.

What information does NINIS collect?

NINIS collects three kinds of information from visitors to the website:

  • feedback (through visitors emailing us)
  • customer satisfaction surveys (via online surveys)
  • site usage information, using cookies and page tagging techniques including JavaScript


NINIS welcomes your feedback.

Should you send an email to NINIS seeking advice or information that it is not in a position to give, your email may be passed to the appropriate government department, executive agency or Non Departmental Public Body who may be able to assist you further.
Once NINIS has replied to you, a record of your message will be kept for audit purposes.

Site usage information


Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookies directory of your computer. Cookies are created when you visit NINIS.
NINIS cookies store a random number on your computer to help count the number of times users return to the website.
NINIS uses cookies to help administer online surveys and collect information about customer usage patterns.
The cookies do not contain any personal information about you, and they cannot be used to identify an individual user.
You can set your browser not to accept cookies.
You can find more information on cookies on the nidirect.

Page tagging

NINIS uses JavaScript to aggregate and analyse customer usage patterns. This provides data on usability and behaviour. NINIS uses this information to make changes to the layout of the website and to the information in it. This does not collect any personal or identifiable information about users.

What happens when I link to another site?

NINIS contains links to other websites, both of government departments and of other organisations. This privacy policy applies only to the NINIS site, so you should always be aware when you are moving to another site and read the privacy statement of any other site(s) which collect personal information about you.
NINIS does not pass on any personal information you have given to any other site.

What happens when I access the NINIS site through another site?

Where you are directed to the NINIS site from another site (whether a third party site or a government site) NINIS may receive personal information relating to you from the other site(s). You should read the privacy policies applicable to such sites as these will govern the use of any personal information that you provide when accessing such sites and which is provided to NINIS.

Access to your information and contacting NINIS

If you wish to see the NINIS records of any correspondence with you, within the last three months, or if you have a query or complaint about this privacy policy or about the site, you can contact NINIS using this email address.

Changes to this privacy policy

If this privacy policy changes in any way, an updated version will be placed on this page. Regularly reviewing this page ensures you are always aware of what information NINIS collects, how it is used and under what circumstances, if any, NINIS will share it with other parties.